At InkDud, we are dedicated to providing the best possible experience for our customers. As part of this commitment, we offer a 30-day refund policy for any defective items.
If you receive a product that is damaged or not functioning as expected, please reach out to us within the 30-day window via Live Chat at the bottom right of our website. Our team will work with you to resolve the issue and process a refund or exchange, if necessary.
It is important to note that our refund policy applies only to defective items and does not cover normal wear and tear. Additionally, all returns must be in their original packaging and accompanied by proof of purchase.
We want our customers to be completely satisfied with their purchase, and our refund policy is just one of the ways we ensure that. If you have any questions or concerns about our policy, please don’t hesitate to reach out to us.
Please note that shipping expenses for returns and original shipping fees, as well as credit card processing fees, are the responsibility of the customer. In the event of a refund, only the cost of the product will be returned. We appreciate your understanding of these terms and encourage you to carefully consider your purchase before ordering.